| Region / Service | Phone Number | Notes |
|---|---|---|
| Mainland China Hotline | 95339 | 24/7 customer service & reservations |
| International Hotline | +86-898-95339 | Available worldwide |
| Customer Support (Hong Kong) | +852 2116 8788 | Regional office hotline |
| Customer Support (Japan) | +81 3 3506 5161 | Tokyo office |
| Customer Support (South Korea) | +82 2 775 7750 | Seoul office |
| Customer Support (Taiwan) | +886 2 2563 1333 | Taipei office |
| Customer Support (USA) | +1 888-688-8813 | North America customer center |
| Customer Support (Canada) | +1 514-905-8881 | Montreal/Toronto office |
| Customer Support (UK) | +44 20 7355 2238 | London office |
| Customer Support (Germany) | +49 69 69 59 860 | Frankfurt office |
| Customer Support (France) | +33 1 53 89 12 12 | Paris office |
| Customer Support (Australia) | +61 2 9250 8999 | Sydney office |
| Customer Support (Singapore) | +65 6225 2177 | Singapore office |
| Customer Support (Thailand) | +66 2 638 9222 | Bangkok office |
| Customer Support (Vietnam) | +84 28 3829 1188 | Ho Chi Minh office |
| Customer Support (Malaysia) | +60 3 2143 1888 | Kuala Lumpur office |
Hainan Airlines (HU) is a major Chinese airline, founded in 1993 and headquartered in Haikou, Hainan, China (CN).
It is one of the largest privately-owned airlines in China and is part of the HNA Group.
The airline operates domestic and international flights, serving Asia, North America, Europe, and Oceania.
Known for its award-winning service, Hainan Airlines is consistently ranked as a Skytrax 5-Star Airline.
Recognized as a Skytrax 5-Star Airline for exceptional service.
Fortune Wings Club frequent flyer program.
Fleet includes Boeing 737, 787 Dreamliner, Airbus A330, A350.
Focus on premium in-flight dining, comfort, and entertainment.
Major hubs at Beijing Capital (PEK), Haikou Meilan (HAK), and Xi’an Xianyang (XIY).
Extensive domestic coverage and long-haul international routes.
Offers VIP lounges at major airports in China.
Mobile app and website for online booking and check-in.