Karin SIlvina HIebaum de Bauer’s Query
Subject: Request to Correct Email Address and Resend Travel Documents — Booking No. *******
Dear Sir or Madam,
I am writing regarding my booking (Booking No.: *******). An incorrect email address was provided at the time of booking, and I have therefore not received the travel documents. The booking has been fully paid.
Flight details:
• Outbound: Vienna → Buenos Aires, 05/11
• Return: Buenos Aires → Vienna, 19/11
My correct personal details:
Name: MMag. Karin Silvina Hiebaum de Bauer
Phone: *******
Address: Lechnerstraße 2/4/2/26, 1030 Vienna
Please update the email address on my booking and resend the travel documents to the following email address: [please insert your correct email address here].
If you require any further information or identity verification, please contact me at the phone number above.
Thank you for your assistance.
Kind regards,
MMag. Karin Silvina Hiebaum de Bauer
Reply: Thank you for your message.
A call back has been initiated regarding your request to update the email address and resend the travel documents for Booking No. 3049829146. Our team will contact you shortly to verify the details and assist further.
