Customer Queries

Good day, can I ask something?
Best regards

Good day, can I ask something?
Best regards

Dear Meta Support Team,
My name is Sacchi Stefania. On February 6 (2026),I received an email from Instagram which I clicked because I needed to revisit my account, not through the app. After entering some codes, some of which were incorrect, my account was temporarily suspended. The notification stated a suspension due to community standards, not for sexual content or similar, but I have never posted or done anything of that kind. At the time, I was unsure what had happened.
On February 7, when attempting authentication again, Instagram was permanently disabled. Because my Facebook account uses the same login, Facebook was also suspended.
I have committed no offense. I am willing to provide any necessary personal information or documents. I also contacted the local police in Parma, Italy, who confirmed that the email I received was part of a phishing attempt.
I kindly request a manual review of my accounts, as I am unsure if this suspension resulted from phishing or another error. I have not been able to download official forms or access my accounts.

As a professional osteopath, I use Instagram and Facebook to stay informed, access updates, and seek work-related information—functions that cannot be replaced by a regular website. I am ready to provide identification documents or other proofs if necessary.
If restoring Instagram is not possible, I would also accept only Facebook restoration or, alternatively, the creation of a new Instagram account, since the two accounts were linked and the suspension of one affected the other, preventing me from accessing official forms.
I apologize for the inconvenience and would be very grateful for a prompt resolution. I have attempted other channels, including emails, but received no response. I swear that I have done nothing wrong; I believe this may simply be an algorithmic error triggered by the phishing email.
Thank you very much for your time and assistance. I look forward to your response via email.
Best regards,
Sacchi Stefania
[Email linked to account:stefy.sacchi75@gmail.com]
[Phone number linked to account:+393491435312]

Sir,
Email change karna tha ajitu7309@gmail.com yah wala email disable hua hai.

Hi, I m on vacation in japan. I have lost my mobile phone (Samsung) on the kintetsu-nara Line Train of 16h53 between nara to Osaka the 27th february. Please could you help me if you find It. Many thanks in advanced

I subscribed to Miles Taylor, Defiance for $6 mo. I’m being billed that plus a founding member charge of $199. Who do I contact?

My purchases and activity isn’t being made on my account, but I’m being charged a monthly fee. I recently changed my email address.

Hi.
I have a group and I need to get some rates
I need your email for the sales deparmtent

Dear Team,DER Touristik services, We are pleased to introduce Lothan, a registered Premium Chauffeur & Car Rental company in Saudi Arabia, we offered for Airport transfer, corporate leaders, VVIP’s, delegations, event attendees and international travelers across the Gulf and beyond.
We are Looking forward for mutual partnership collaboration with your esteemed organization for gulf region.
We have wide range of luxury vehicles presence in our fleet such as… Mercedes-Benz (S, E, V-Class, Maybach, Sprinter) | BMW 7 & 5 Series | Audi A8 & A6 | Cadillac Escalade | GMC Yukon | Chevrolet Suburban | Rolls-Royce | Bentley | Limousines & more, and we have 24/7 dedicated dispatch team for smooth & seamless transportation to our clients, for more details you may visit to our website: www.lothanrides.com or email us: affiliate@lothanrides.com for further enquiries,
Best regards,
Mohammed Ali ( Sales executive, Middle east & Asia)

Hello,

I hope you are well. PlayHybrid is a game studio. Are you looking to license your IP? I am visiting Tokyo from March 2-9 on a business trip. I would like to meet with your Business Development Team to discuss future collaborations.

Thank you for your time,
Dave Kim

Hello,

I hope you are well. PlayHybrid is a game studio. Are you looking to license your IP? I am visiting Tokyo from March 2-9 on a business trip. I would like to meet with your Business Development Team to discuss future collaborations.

Thank you for your time,
Dave Kim

Hello, my 2FA reset request was rejected because of security questions.
I forgot the answers to the security questions.
Please help me with manual verification to reset Google Authenticator.

Prezado(a) Senhor(a),

Alugamos um carro (número da reserva 634733290) para o período de 6 de janeiro de 2026 a 25 de janeiro de 2026.

Ao receber o veículo em 25 de janeiro, um pequeno asterisco foi aparentemente adicionado, indicando que deveríamos pagar pelo dano ao vidro.

Primeiramente, tentei pagar pelo dano (R$ 2.760) com meu cartão Mastercard número 5480280003527013, mas a transação não foi concluída e o pagamento não foi recebido.

Em seguida, fiz um segundo pagamento usando meu cartão Mastercard número 5480280001941364.
O pagamento foi concluído com sucesso.

No entanto, para minha grande surpresa, o valor de R$ 2.760 foi debitado (pago) duas vezes!

VEJA OS DOCUMENTOS EM ANEXO!!

Portanto, solicito gentilmente o reembolso de R$ 2.760,00!
Para a conta número BE75 0014 1163 6451 OU PARA A CONTA NÚMERO BE78 0014 6910 2786?

Por favor, me informe.

Agradeço antecipadamente.

Atenciosamente,
KRISTIAAN VAN DYCK

Good afternoon. about what Mr Valerio Cataldi did in Mozambique on WFP assignment.

I hope you are well.

I am writing to explain the following.

I was contacted by Mr. Valerio Cataldi from Rai, Italian Radio and Television, who is working for the WFP in Gaza, Mozambique.

Mr. Valerio rented my drone (work/filming equipment) to use during filming in Gaza province from February 19th to 22nd.

Mr. Valerio tested the equipment on the 18th before taking it, and on the phone he assured me that everything was perfect. We agreed on a daily fee of USD 100 for the drone, totaling USD 400.

During the days of use, Mr. Valerio claimed he was unable to use the drone due to something related to the app, his phone, or his settings; according to him, the drone flew in all directions except forward.

Whenever they called and expressed a concern, I always responded promptly and with possible solutions (you can confirm this with Mr. Thomas, the cameraman, and Mr. Macamo, the fixer).

On Monday the 23rd at 9:20 AM, I arrived at the hotel as agreed to deliver the equipment and payment, but before that, I tested the drone in the presence of Mr. Thomas and Mr. Macamo, who saw that the equipment was working well. It flew in all directions: altitude, forward, reverse, left, and right.

Mr. Valerio unfortunately said that he couldn’t use the drone and that he will not pay for the equipment rental.

On the same day, I went to the PMA to report what happened before reporting it to RAI. I spoke with Ms. Ana Hombre in person and sent an email to Ms. Federica from communications.

Mr. Valerio Cataldi acted arrogantly and without negotiation, showing a lack of commitment to our agreement.

I would like to have my matter resolved with your institution and Mr. Cataldi.

Thank you.

Emidio Jozine – Photographer, Journalist and Filmmaker
+258846416488

I can’t add a carry On bagge. The system can’t find my booking.
A9RWYG
Pls send me a mail, because can’t call.

Good morning I had a question my flight lands at 11:55 PM March 14. I wanted to do a 24 hour spa. What date should I purchase it for the 14th of the 15th?

I need more information about packaging and what your offers, I wish you can call me at this number. I prefer a phone call.

I recently traveled with Transavia on flight HV5315 on February 22, and unfortunately, I left my white Apple AirPods case on the plane.

I was seated in row 6 (seats A, B, and C) with my family. The AirPods case should be in the seat pocket in front of the window seat.

After realizing it was missing, I went to the airport Lost & Found office, but unfortunately nothing has been found so far.

Could you please let me know if it has been located?

You can contact me at: 95621794.

Thank you very much for your assistance.

Kind regards,

Dear Sir or Madam,

I am contacting you regarding a booking made through Kiwi.com for a T’way Air flight.

Booking reference (Kiwi): 737027962
Passenger name currently on ticket: Fou
Correct full name (as in passport): Fournier

There was a mistake when entering my name. Only the first three letters were entered instead of my full name. This is not a name change but a correction to match my passport.

I kindly request a name correction in your system to avoid any issue at check-in.
Please let me know if any fee applies and what documents you require. I have attached a copy of my passport for verification.

The flight date is: 13/05/2026 CDG => ICN and 27/05/2026 ICN => CDG

Thank you very much for your assistance. This matter is urgent.

Kind regards,
Damien Debrois
+33 6 01 90 81 99

Subject: Follow-up: Collaboration Request with Shein – Pinterest Promotion

Hi Shein Team,

Maine aapko pehle Pinterest promotion ke liye email kiya tha. Mere pins ko last 30 days mein *20k impressions*, *2.3k engagements*, aur *105 outbound clicks* mile hain. Meri audience fashion trends mein interested hai aur bohot engaged hai.

Agar aap interested hain to please reply kijiye, main collaboration ke liye ready hoon.

Thanks,
Maham
Pinterest Profile:
https://pin.it/2pT7ZvxYf
Email: mahiishk30@gmail.com