Customer Queries

Canceled trip to Malaga
CONFIRMATION NUMBER: 6303.985.223 PIN CODE: 0648
The last information I received from Booking.com stated that my reservation at La Flamenca y El Rey Sol (March 16–19) had been cancelled and that I would receive a refund within 7–12 days. However, I have not yet received any payment.

Dear Facebook Support Team,

My name is Wai Yan Phyo . I am writing to request a review of my Facebook account which was disabled on February 5, 2026.

I did not receive any notification or warning before my account was disabled. This account is very important to me because I used it for personal communication and page administration.

Unfortunately, I cannot find the identity verification option or appeal form anymore. I would like to request your help to review my account again and allow me to verify my identity if needed. I am ready to provide my ID card or any required documents to confirm that I am the rightful owner of the account.

Please kindly help me restore access to my account if possible. I sincerely appreciate your time and support.

Thank you very much.

Bring heesung back 🙌

Hello! My name is Ryma and i am 12 i know this is a crazy age to try to be a global idol that lives in a muslim country Algeria and i really don’t want to put my passion into waste because this is the job i awaited for a long time i always wantd to be on a stage sing and dance since i am so good at that and rapping too and i also know that i need modesty and clothing talks because of the cause of me being muslim i read about entertainment industries didn’t care about religones or where we came only about talent and passion that is why i want this so bad. Anyways i hope this isn’t a lot but thank you if you read this. Bye!

Beschwerde über unangemessenes Verhalten beim Check-in – Flug EW 6615 (29.03.2026)

​Sehr geehrte Damen und Herren,

​hiermit möchte ich mich förmlich über eine äußerst unangenehme Erfahrung beschweren, die meine Familie und ich am 29.03.2026 beim Check-in für unseren Flug nach Prishtina (EW 6615, 12:50 Uhr) am Flughafen München machen mussten.

​Aufgrund einer fehlenden Vorabinformation über den Wechsel des Terminals (von Terminal 1 zu Terminal 2) erreichten wir den Schalter zwar knapp, aber noch innerhalb der regulären Check-in-Zeit. Dort sahen wir uns jedoch einem völlig unprofessionellen Verhalten Ihrer Mitarbeiterin gegenübergestellt.
​Zunächst wurden wir hingewiesen, dass kein Online-Check-in vorliege – eine Information, die uns im Vorfeld ebenfalls nicht erreicht hatte. Als es im weiteren Verlauf zu einer Unstimmigkeit bezüglich des Gepäckgewichts kam, eskalierte die Situation einseitig seitens Ihrer Mitarbeiterin. Obwohl wir aus unserer Buchungsbestätigung entnommen hatten, dass 23 kg Gepäck erlaubt seien, behauptete die Dame am Schalter, es seien maximal 21 kg zulässig. Da unser Koffer laut Waage 24 kg wog, kam es hier zu einer unnötigen Diskussion.
​Anstatt lösungsorientiert zu handeln, erklärte die Dame lautstark, dass ihre „Geduld am Ende sei“ und sie uns nun nicht mehr einchecken werde. Sie gab uns die Pässe zurück, zog den Schlüssel von ihrem Computer ab und verweigerte jede weitere Unterstützung, ungeachtet der Tatsache, dass ich mit zwei kleinen Kindern vor ihr stand.

​Nur durch das souveräne Eingreifen eines Kollegen, der die Situation erkannte und einen Supervisor telefonisch hinzuzog, konnte die Angelegenheit geklärt werden. Er bittete uns den Koffer zu seinem Schalterwaage zu verlegen und checkt uns sehr schnell und zuverlässig ein. Dank dieses Kollegen konnten wir in letzter Minute einchecken; ohne seine Hilfe hätten wir den Flug verpasst.

​Ein derart respektloses und willkürliches Verhalten ist absolut inakzeptabel – insbesondere gegenüber Familien. Ich erwarte von Eurowings eine Prüfung dieses Vorfalls sowie eine Stellungnahme dazu.

​Über eine kurzfristige Rückmeldung Ihrerseits freue ich mich.

​Mit freundlichen Grüßen
​Familie Smajli

Hello
I can’t find my booking reference for my flight with ITA.
The details are:
Outward flight
2.Jun 2026 from London Heathrow T2 at 10.30am arrive in to Rome FCO 14.10.
Return flight 6 Jun 2026 FCO 13.50 arrive LHR 15.40.
I paid for my flight by visa on 21 January 2026.
Please can you help me.
Many thanks
Fiona Lawrence

Hi, I noticed a charge of $16.72 from DiDi Mobility on my bank account, but I have not used any DiDi service. I do not recognize this transaction. Please check and let me know why this charge was made and assist with a refund if it is unauthorized. Thank you.

I have been suspended for any reason to be vacatedThe suspension should be released

I hope u doing great,I want to start my online business and I need to contact to somebody who help me out and transfer the product I need from there.response me asap

good Morning I am Lawyer Lo Re Gabriella
I need to open in Amsterdam an ordinary account for a company and also to open a BV
can you call me regards

Call me plzzz

I ordered a package from TikTok and your delivery driver hit a part of my house and ripped out my Wi-Fi wire and siding. This is causing extensive damage and now we have absolutely no Wi-Fi.

Dear China Airlines Customer Service,

I hope this message finds you well.

I would like to request your assistance regarding a minor error in my flight booking details. I recently noticed that there is a mistake in my identification number, where one digit was entered incorrectly during the booking process.

Please find the details of my booking below:
– Passenger Name: [BintiAhmad/Hasimah]
– Booking Reference Number: [
1688897216902620
]
– Flight Details: [Flight Number MU6297 / Date 30 March 2026 / 7.15am]

I would like to kindly request for the correction of the identification number and middle name already replace to match my passport details.

For your verification, I have attached a copy of my passport along with this email.

I sincerely apologize for any inconvenience caused and appreciate your kind assistance in resolving this matter as soon as possible.

Thank you for your support and understanding.

Best regards,
[mohamad hadzerin]
[+60174730769]

Hello,

I am contacting you regarding a reservation I recently made through your platform.

I completed the booking process for a flight, however:
– I was not charged on my card, and
– I did not receive any confirmation email.

At the same time, when I check my account, the reservation appears with the status “awaiting confirmation.”

I am unsure whether my booking was successfully processed or not, and this situation is causing concern, as I need to finalize my travel plans.

Could you please clarify the status of this reservation and confirm whether it is valid? If not, I would like guidance on how to proceed or complete the booking properly.

I would appreciate your assistance in resolving this issue as soon as possible.

Thank you in advance.

เด็กเดินทางกับผู้ใหญ่ไม่ใช่ญาติ 9 ขวบ

Correction of name

40-895288635
Change all ANA, ok?

I have received a suspicious email from Hotels.com about a booking in May, reference no. 72066311385709 I want to speak to someone in the UK about it. As it seems odd that all the contact details and the compensation offer are related to the USA, not the UK

ขนาดกระเป๋าโหลดของฉัน กว้าง 43.5 หนา 25 สูง 64 cm สามารถโหลดใต้เครื่อง น้ำหนัก 20 kg ได้ไหม ฉันคิดว่ากระเป๋าของฉันบางส่วนมันเกินมาตรฐานสายการบินไปนิดนึงค่ะ

I have a film idea that i am burning for and I would really like to talk with someone about it