Customer Queries

BONJOUR
J organise un séjour pour 12 personnes sur bangkok et je souhaiterais visite du palais royal avec guide français etc comment connaitre vos tarifs
dans l’attente de vous lire
cordialement
MARIE VISSOUZE
Réponse par mail uniquement

i have my vehicle in smash and racq have it written off waiting for payment have been away from toowoomba what next can i do please john pollard

I had been insulter by counter staff on 18.9.26at 8 am her name was sonia. Ifeel had been treated 2 class citizen just ask her to swap tbe tick date shows me attotude and call the manager martin.
Please remove her from counter

I had been insulter by counter staff on 18.9.26at 8 am her name was sonia. Ifeel had been treated 2 class citizen just ask her to swap tbe tick date shows me attotude and call the manager martin.
Please remove her from counter

Hello, so I think there is a double charge for purchase.
There was a transaction form my card (*2690) for amount of 467.08 USD (I cannot say the amount to yen, but I suspect it was 75000 yen
Date of transaction: 2026-09-07 01:36:56
No. of transaction: 916036

In August 2026 I travelled to Kyushu and purchased the JR Kyushu passes for 3 people, but there was proceed purchases according to my bank

First transaction (No. 625555): 2026-07-25 00:00:26 (75000 yen/467.08 USD) – first purchase of three passes
Second transaction (No. 111111): 2026-08-05 00:00:00 (75000 yen/465.86 USD) – refund for passes because I change the start date
Third transaction (No.453774): 2026-08-05 07:36:19 (75000 yen/484.47 USD) – second purchase of three passes because of the changed start date

All those three transaction go through my bank, so I need information about the transaction in September (No. 916036)

Please let me know the necessary steps to resolve this issue. Thank you for your time and assistance.

I put my trip on hold. I went to my email to make payment. The is not giving me access to pay.please assist.

I do not have an India phone number for OTP. Can you send on WhatsApp so I can create my account.

I do not have an India phone number for OTP. Can you send on WhatsApp so I can create my account.

Why you don’t receive me in audition

12692832674003000 4766093049 payment from booking of 17170259

kenmerk : 09-01-2020 14:59 003000
transaction date : 09 Januari 2020
amount of : 4.388,66
to TravelGenio S.L.via World.

please the detail of our payment to be return back to us ?
we have been waiting already for 6 years to our money but not coming yet.

my acount is : NL74 ABNA 0566780704

please reply my request to the email above mentioned,

thank you

Desperatley need help – case #00197814

Hi Viber Support Team,

I would like to request a review of my Viber account registered under 0955 446 1039 (Globe Telecom).

I am currently unable to send messages, and I believe my account may have been restricted or blocked. I kindly request that you review my account and restore my messaging access.

Viber is very important to my work, as I use it to communicate with 3,000+ clients who are currently waiting for my responses. I am also interested in subscribing to Viber Plus, but I would first need my account restored so I can continue using the service.

I would greatly appreciate your urgent assistance in reviewing and restoring my account.

Thank you very much.

I came to your outlet because the copen code is not excepting the but your staff is very rude to me and not at all helping my problem what to do

I will travel away from Japan tomorrow.
And soon afterwards arrive in Norway.
All debit card purchase attempts, that you posted in an email, all are fraud, as you expected. Continue to provide all updates through this email.

Thank You,
Aleksander Einstein

I want to audition but im 13 and my parents wont let me

in A CORUNA. I JUST LEFT MY MOBIL PHONE IN YOUR CABIFI. PLEASE EMAILME SO I CAN COME TO PICK IT UP . CARLOS WAS THE DRIVER. THANK YOU

I just got a ride to paseo de loa puentes and I believe I left my phone in Carlos’ car

Hi there,
I am a New Zealand resident. While I do hold a Zee5 membership as I have a recurring $5.99 charge monthly on my card to Zee5. I wish to cancel this subscription, could you please help me with the cancellation process.

Hi – we get Univision with our DirecTV subscription. Started watching “Tierra de amor y coraje” and noticed a small icon “CC3 available in english.”
How can I access this program in English?

Onderstaande heb ik aan bungalow\net gestuurd. maar zij geven aan u te bellen maar ik zou niet weten waar naartoe. Graag zou ik iemand van u willen vragen om mij te bellen. Heb wel een mail gehad met een nummer dat ze aan het kijken zijn. dit maakt mij erg ongerust. Heb al zoveel mensen aan de telefoon gehad maar iedereen stuurt me naar en ander. en als ik weer bel naar u.
Ik weet wie ik moet bellen of spreken moet
Het van alles via de link geprobeerd te betalen maar die weigerde.
Heb gebeld en afgesproken dat ik het via een banknummer kon betalen.
In de bijlage kun je zien dat ik volledige bedrag heb overgemaakt.
Nu krijg ik te horen dat het wordt geannuleerd en ik 104,49 Terug krijg.
Ik heb mee dan 4600 over gemaakt.
Heb al tien mensen gebeld en niemand kan mij een goed antwoord geven.
Het gaat om BZ2KB1.
Graag zou ik door iemand gebeld willen worden die excuses aanbied.
Wij zijn 50 jaar getrouw en willen met onze kinderen een weekje weg.
Ik heb alles betaald dus zoek het voor mij uit.