Unauthorized Charge on My Account
Dear Opodo Customer Service,
I am writing to report an unauthorized charge on my account. I have noticed a payment that was taken without my permission. Please can you investigate this transaction and advise me on how it can be refunded.
Here are the details:
• Name on account: Fatjona Tahiri
• Date of transaction: 05.03.2026
• Amount charged: €119.99
• Payment method: Visa ending 4457
I would appreciate your urgent attention to this matter. Please confirm receipt of this email and the next steps I should take.
Thank you for your help.
Best regards,
Fatjona Tahiri