Fatjona’s Query

Fatjona’s Query

Unauthorized Charge on My Account

Dear Opodo Customer Service,

I am writing to report an unauthorized charge on my account. I have noticed a payment that was taken without my permission. Please can you investigate this transaction and advise me on how it can be refunded.

Here are the details:
• Name on account: Fatjona Tahiri
• Date of transaction: 05.03.2026
• Amount charged: €119.99
• Payment method: Visa ending 4457

I would appreciate your urgent attention to this matter. Please confirm receipt of this email and the next steps I should take.

Thank you for your help.

Best regards,
Fatjona Tahiri

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