Jibrin Mohammed’s Query
Hello Remitano Support,
I made a 4.1244 USDT deposit to my Remitano account using the Polygon PoS network, but the funds have not appeared in my balance.
The transaction has been confirmed on the Polygon blockchain and shows Success with thousands of confirmations.
TXID:
0xbcd5fa0d*******d0f4829a4e99cc3830e49136bdb7adb6f01e0d90d6ba9bfe
Amount: 4.1244 USDT
Network: Polygon PoS
Deposit address: 0xc9DcBf5371EbF17cB93fa14E050bEA1411B3d87f
PolygonScan shows the transfer was sent from Bybit to this exact address, but my Remitano balance is still unchanged.
I also noticed that the transaction is identified as USDT0 on PolygonScan.
Please check this transaction and help me credit the 4.1244 USDT to my Remitano account.
Thank you.
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