Anna Rose M. Caballes’s Query

Anna Rose M. Caballes’s Query

Can I talk to customer services? about the account of Christine Dy Espiel-Sudario who had been deducted through her GCASH account despite having NO purchases or transactions in LAZADA. As follows;
1. Transaction ID – 548157903
Merch. Order ID – 2026050119039101720073253106
Amount – 8,537.00
Date: May 1, 2026

2. Transaction ID – 548147248
Merch. Order ID – 2026050119039101520073247358
Amount: 24,506.43
Date: May 1, 2026

3. Transaction ID – 548155755
Merch Order ID – 2026050119039101930073287995
Amount: 4, 360.00
Date: May 1, 2026

4. Transaction ID – 548157585
Merch Order ID – 2026050119039101960073258033
Amount : 4,360.00
Date: May 1, 2026

Please enlighten me with this transaction that is charged to her GCASH account. The account owner is requesting a REFUND on the said amount being deducted. Kindly give us feedback at your earliest convenience. Thank you so much for immediate action.

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