| Region / Service | Phone Number | Notes |
|---|---|---|
| General Customer Service (Australia) | 132 032 | (within Australia) |
| From Overseas | +61 2 9293 9270 | 24/7 support for cardholders |
| Business Banking | 132 142 | (within Australia) |
| Corporate & Institutional Banking | +61 2 8254 2000 | Regional Support Line |
| Lost or Stolen Cards | 1300 651 089 | Within Australia |
| Lost or Stolen Cards | +61 2 9374 7082 | Overseas |
Westpac Banking Corporation (Westpac) is one of the “Big Four” banks of Australia, alongside Commonwealth Bank, ANZ, and NAB. Established in 1817 as the Bank of New South Wales, Westpac is Australia’s first and oldest bank. It rebranded as Westpac in 1982 following the merger with the Commercial Bank of Australia.
Headquartered in Sydney, New South Wales, Westpac is a universal bank that provides a full suite of retail, business, and institutional banking services. It serves more than 13 million customers globally, with a strong presence across Australia, New Zealand, Asia, the Pacific, and some international markets.
Westpac is also known for its commitment to sustainability, digital innovation, and community programs, with strong investments in renewable energy, financial literacy, and disaster recovery assistance.
Personal Banking
Everyday and savings accounts
Home loans, personal loans, and car loans
Credit cards (low rate, rewards, platinum & black cards)
Term deposits
Insurance (home, car, life, health, and travel)
Business Banking
Business transaction accounts
Merchant services & EFTPOS
Business loans and overdrafts
Industry-specific banking solutions (agribusiness, healthcare, education)
Corporate & Institutional Banking
Global markets and treasury services
Trade finance and supply chain solutions
Debt capital markets & corporate lending
Foreign exchange services
Wealth & Investments
Superannuation and retirement planning
Financial planning & wealth management
Managed funds and investment advice
Digital Banking
Westpac Mobile Banking app
Online banking with PayID & Osko (real-time transfers)
Apple Pay, Google Pay, Samsung Pay integration