| Region / Service | Phone Number | Notes |
|---|---|---|
| United Kingdom (Reservations & Customer Service) | +44 344 556 5000 | Available 24/7 for booking and inquiries |
| United States | +1 800 862 8621 | Reservations and customer service |
| Canada | +1 800 263 2747 | Reservations and customer support |
| Flying Club (Loyalty) | +44 344 493 0777 | Support for loyalty members |
| Head Office | +44 20 7501 9000 | The Hub, The Boulevard, Crawley, West Sussex, UK |
Virgin Atlantic Airways Ltd is a British airline headquartered in London, UK, and founded in 1984 by Sir Richard Branson. It operates long-haul flights from its primary hub at London Heathrow (LHR) and a secondary hub at London Gatwick (LGW), serving destinations across North America, the Caribbean, Africa, Asia, and the Middle East. Virgin Atlantic is known for its innovative customer experience, premium cabins, and strong brand identity.
Premium Travel Focus: Offers Upper Class (Business), Premium Economy, and Economy cabins.
Loyalty Program: Part of Flying Club, earning Avios for flights and partners.
Fleet Modernization: Operates Airbus A350, A330, Boeing 787, and 747 aircraft.
Customer Experience: Known for high-quality in-flight entertainment, Wi-Fi on select aircraft, and onboard service.
Transatlantic Specialization: Strong network across the US and Caribbean, with multiple daily flights.
Alliances & Partnerships: Codeshare with partners like Delta Air Lines, enhancing global connectivity.
Sustainability Initiatives: Invests in fuel-efficient aircraft and carbon offset programs.