| Region / Service | Phone Number | Notes |
|---|---|---|
| Head Office (Hanoi, Vietnam – VN) | +84 24 3832 0320 | Main corporate line |
| Customer Support (Vietnam) | 1900 1100 | 24/7 call center within Vietnam |
| Customer Support (USA) | +1 866 677 8909 | Toll-free for North America |
| Customer Support (France) | +33 1 44 86 50 00 | Paris regional office |
| Customer Support (Japan) | +81 3 3508 1481 | Tokyo office |
| Customer Support (Australia) | +61 2 9285 4700 | Sydney office line |
Vietnam Airlines is the flag carrier of Vietnam, headquartered in Hanoi (VN) with hubs at Noi Bai International Airport (Hanoi) and Tan Son Nhat International Airport (Ho Chi Minh City). Established in 1956 (as Vietnam Civil Aviation) and rebranded in 1993 as Vietnam Airlines Corporation, it is one of the leading full-service airlines in Southeast Asia. A member of the SkyTeam Alliance, Vietnam Airlines operates domestic and international flights across Asia, Europe, and Australia, offering premium service with a strong emphasis on Vietnamese culture and hospitality.
Flag Carrier: National airline of Vietnam.
SkyTeam Alliance Member: Global connectivity through codeshare partners.
Extensive Route Network: Serves 20+ domestic destinations and 30+ international routes.
Modern Fleet: Airbus A321, A350, Boeing 787 Dreamliner, and ATR 72 aircraft.
Frequent Flyer Program: Lotusmiles, offering tier-based rewards and partner benefits.
Full-Service Airline: Offers Economy, Premium Economy, and Business Class cabins.
Cargo Services: Vietnam Airlines Cargo handles domestic and international freight.
Cultural Identity: Strong branding around Vietnamese traditions and hospitality.