| Region / Service | Phone Number | Notes |
|---|---|---|
| Head Office (Ho Chi Minh City, Vietnam – VN) | +84 28 3526 0680 | Main corporate line |
| Customer Support (Vietnam) | 1900 1886 | 24/7 hotline within Vietnam |
| Customer Support (Thailand – Thai VietJet) | +66 2 089 1909 | Bangkok-based passengers |
| Customer Support (South Korea) | +82 2 319 4560 | Seoul office |
| Customer Support (Japan) | +81 3 3668 2101 | Tokyo regional office |
| Customer Support (Australia) | +61 2 8011 7296 | Sydney office |
VietJet Aviation Joint Stock Company (VietJet Air) is a low-cost carrier (LCC) based in Vietnam, headquartered in Ho Chi Minh City (VN). Founded in 2007 and commencing operations in 2011, it has rapidly grown into Vietnam’s largest private airline and one of the fastest-growing budget airlines in Asia. VietJet is known for its affordable fares, extensive domestic coverage, and aggressive international expansion. The airline focuses on value-for-money travel while maintaining a youthful, dynamic brand image.
Low-Cost Carrier: Budget-friendly fares with optional add-ons.
Extensive Domestic Network: Flies to 20+ cities in Vietnam, connecting major and secondary destinations.
International Expansion: Serves routes across Asia-Pacific, including Thailand, Singapore, Japan, South Korea, India, and Australia.
Fleet: Operates Airbus A320, A321, and A330 aircraft.
Digital Convenience: Online booking, mobile app, and self-service check-in.
Ancillary Services: Add-ons like baggage, meals, seat upgrades, and travel insurance.
VietJet SkyJoy: Loyalty program offering rewards and discounts.
Dynamic Branding: Known for innovative marketing campaigns and youthful appeal.