| Contact Type | Phone Number | Availability & Notes |
|---|---|---|
| General Customer Support | 1588-5682 | Weekdays 09:00–18:00 (local KR time); closed on weekends & public holidays; call fees apply |
| Financial Accident / Fraud Hotline | 1533-1111 | 24/7 (local KR time); for fraud and financial emergencies; call fees apply |
| Live Chat | Website/App “Live Chat” | Accessible via Upbit website or mobile app under Support/Contact sections |
*Note: “Live Chat” is accessible through the official Upbit web portal or mobile app.
Call charges may apply depending on your carrier.
Established in October 2017, UPbit is a leading South Korean cryptocurrency exchange operated by Dunamu Inc. Backed by Kakao Corp. and launched through a partnership with Bittrex, it quickly rose to prominence thanks to its user-friendly interface, high liquidity, and strong security credentials. Today, it offers a comprehensive trading platform with over 180 cryptocurrencies and more than 300 trading pairs.
Platform Offerings & Security Highlights:
Wide Asset Coverage: More than 180 tokens and 300+ trading pairs.
Compliance & Certifications: Holds ISMS-P and ISO/IEC security certifications.
Global Reach: Expanded into Singapore, Indonesia, and Thailand with regional platforms.
Security Features: High-grade security architecture including 24/7 AI-driven monitoring, multi-factor authentication, and cold wallet storage.