| Region / Service | Phone Number | Notes |
|---|---|---|
| Germany (General Customer Service) | +49 (0) 511 566 00 | Headquarters – Hanover |
| UK (TUI UK & Ireland) | +44 203 451 2688 | Mon–Fri 9am–7pm, Sat–Sun 9am–6pm |
| Spain (TUI España) | +34 971 70 59 00 | Palma de Mallorca office |
| Netherlands (TUI Nederland) | +31 88 088 5885 | Customer support line |
| USA (TUI Group North America) | +1 855 670 5087 | Partner booking support |
| Email Support | service@tui.com | General enquiries |
TUI Group is one of the largest travel and tourism companies in the world, headquartered in Hanover, Germany. Founded in 1923 as Preussag AG, it transformed into TUI AG in the late 20th century and has since grown into a global travel giant.
TUI operates a wide range of services including:
Tour operators (TUI, Thomson Holidays, Jetair, etc.)
Travel agencies (online & physical branches)
Airlines (TUI Airways, TUIfly, Corsair, and others)
Cruise lines (TUI Cruises, Marella Cruises, Hapag-Lloyd Cruises)
Hotels & resorts (RIU, Robinson Club, TUI Blue, etc.)
With a presence in over 180 countries, TUI serves more than 20 million customers annually across Europe and worldwide.