| Region / Service | Phone Number | Notes |
|---|---|---|
| Head Office (Singapore) | +65 6713 2888 | Ascott Centre, Singapore |
| Global Reservations (Singapore) | +65 6736 9800 | 24/7 booking support |
| Customer Service (Asia Pacific) | +65 6736 9800 | For APAC region |
| Europe Reservations (UK) | +44 20 7341 7052 | London office |
| Middle East & Africa Reservations | +971 4 355 7701 | Dubai office |
| Australia & New Zealand Reservations | +61 3 9277 8400 | Quest/Ascott support |
| North America Reservations | +1 877 398 2283 | U.S. and Canada bookings |
The Ascott Limited is a Singapore-based international lodging owner-operator, established in 1984 and part of CapitaLand Investment Limited (CLI).
Headquartered in Singapore (SG), Ascott is one of the leading serviced residence and hotel operators globally, with a strong presence in Asia Pacific, Europe, the Middle East, Africa, and the Americas.
The group manages a portfolio of brands catering to luxury, upscale, midscale, and co-living segments.
Operates 950+ properties in 40+ countries.
Well-known brands include:
Ascott The Residence – luxury serviced apartments.
Citadines – upscale apart’hotels.
Somerset – family-oriented serviced residences.
lyf – co-living and community-driven lodging.
Oakwood – premium serviced apartments.
Quest – business accommodation in Australasia.
Offers long-stay residences and short-term hotels.
Corporate partnerships and global sales network.
Loyalty program: Ascott Star Rewards (ASR).
Focus on business travelers, expats, and families.