| Region / Service | Phone Number | Notes |
|---|---|---|
| Head Office (Bangkok, Thailand – TH) | +66 2 356 1111 | Main corporate line |
| Customer Support (Thailand) | +66 2 356 1111 | Available during local business hours |
| Customer Support (USA) | +1 800 426 5204 | Toll-free within the United States |
| Customer Support (United Kingdom) | +44 20 7962 0011 | For UK-based passengers |
| Customer Support (Australia) | +61 2 9234 9000 | Sydney office line |
| Customer Support (Japan) | +81 3 3503 3311 | For Japan-based passengers |
Thai Airways International (THAI) is the flag carrier airline of Thailand, headquartered in Vibhavadi Rangsit Road, Bangkok (TH). Founded in 1960, the airline has long been recognized as a leading full-service international carrier in Asia. THAI is known for its premium in-flight experience, extensive global connectivity, and representation of Thai hospitality. It is a founding member of the Star Alliance, the world’s largest global airline network, and operates both passenger and cargo services across Asia, Europe, Oceania, and North America.
Flag Carrier: National airline of Thailand.
Star Alliance Member: Founding member of the world’s leading airline alliance.
Full-Service Airline: Economy, Premium Economy (on select routes), Royal Silk Business Class, and Royal First Class.
Extensive Route Network: Serves 30+ countries worldwide and major cities in Asia, Europe, and Australia.
Modern Fleet: Operates Airbus A350, A330, A380, and Boeing 777, 787 Dreamliner aircraft.
Royal Orchid Plus: Frequent flyer program with tiered membership benefits.
Cargo Services: Provides global freight services under THAI Cargo.
Thai Hospitality: Emphasis on authentic service, Thai cuisine, and cultural presentation.