| Region / Service | Phone Number | Notes |
|---|---|---|
| Head Office (Bangkok, Thailand – TH) | +66 2 515 9999 | Main corporate line |
| Customer Support (Thailand) | +66 2 515 9999 | Available during local business hours |
| Customer Support (Malaysia / AirAsia Group) | +60 3 2171 9333 | Group support line for AirAsia operations |
| Customer Support (Indonesia) | +62 21 2927 0999 | For Indonesian passengers connecting via AirAsia network |
| Customer Support (Philippines) | +63 2 8722 2742 | For Philippines-based passengers |
Thai AirAsia is a low-cost airline based in Thailand, headquartered at Don Mueang International Airport, Bangkok (TH). Founded in 2003 as a joint venture between Thailand’s Asia Aviation and Malaysia’s AirAsia Group, it is one of the largest budget carriers in Southeast Asia. Thai AirAsia operates domestic and international flights with a strong focus on affordability, efficiency, and digital-first services. It has become a preferred choice for travelers in Thailand due to its extensive domestic network and connectivity to neighboring countries.
Low-Cost Carrier: Budget-friendly fares with optional add-ons (baggage, meals, seat selection).
Strong Domestic Network: Covers 20+ destinations within Thailand, including Phuket, Chiang Mai, Krabi, and Hat Yai.
International Connectivity: Flies to Malaysia, Singapore, China, Vietnam, India, and other Asian markets.
Modern Fleet: Operates Airbus A320 and A321neo aircraft.
Digital Convenience: Online booking, mobile app, web check-in, and self-service kiosks.
Ancillary Services: Offers inflight meals, duty-free shopping, travel insurance, and baggage options.
Fast Expansion: Regularly opens new routes across Asia to strengthen connectivity.
Part of AirAsia Group: Leverages group-wide branding and cross-border operations.