Region / Service | Phone Number | Notes |
---|---|---|
General Customer Service (Switzerland) | +41 848 700 700 | Available daily, 24/7 for general inquiries |
Customer Service (USA) | +1 833 626 0737 | Toll-free; available during business hours |
Customer Service (UK) | +44 345 601 0956 | Standard call charges apply |
Lost & Found (Zurich) | +41 43 816 22 33 | Available during local business hours |
Special Assistance | +41 848 700 700 | For passengers requiring extra help |
Cargo Service | +41 43 816 50 50 | For shipping and cargo inquiries |
Swiss International Air Lines (SWISS) is the flag carrier of Switzerland and a subsidiary of the Lufthansa Group. Headquartered at Zurich Airport, it operates scheduled services in Europe and to North America, South America, Asia, and Africa. Known for its premium service and Swiss hospitality, SWISS offers a balance of efficiency and comfort with a strong focus on sustainability and innovation.
Premium Service Quality: Offers three classes—First, Business, and Economy—with exceptional Swiss hospitality.
Global Network: Operates flights to over 100 destinations worldwide.
Sustainability Initiatives: Committed to reducing carbon emissions through modern fleet and fuel-saving technologies.
Lufthansa Group Member: Access to Star Alliance benefits and loyalty programs.
Modern Fleet: Airbus A220, A320, A330, and Boeing 777 aircraft.
Digital Enhancements: Online check-in, mobile boarding passes, and Wi-Fi on select flights.
Loyalty Program: Miles & More frequent flyer program.