| Region / Service | Phone Number | Notes |
|---|---|---|
| Mainland China Hotline | 95524 | 24/7 customer service & reservations |
| International Hotline | +86 21 95524 | Available worldwide |
| Customer Support (Japan) | +81 50 8882 9600 | Tokyo regional office |
| Customer Support (South Korea) | +82 2 318 3333 | Seoul office |
| Customer Support (Hong Kong) | +852 3956 2266 | Hong Kong regional office |
| Customer Support (Taiwan) | +886 2 2507 1925 | Taipei office |
| Customer Support (Thailand) | +66 2 231 6200 | Bangkok office |
| Customer Support (Singapore) | +65 6225 3866 | Singapore office |
| Customer Support (Vietnam) | +84 28 3829 0999 | Ho Chi Minh office |
| Customer Support (Malaysia) | +60 3 2142 1666 | Kuala Lumpur office |
Spring Airlines (9C) is China’s leading low-cost carrier (LCC), founded in 2004 and headquartered in Shanghai, China (CN).
It is a subsidiary of Shanghai Spring International Travel Service and is known for offering budget-friendly flights with no-frills services.
Spring Airlines operates an all-Airbus fleet and flies to destinations across China, Japan, South Korea, Southeast Asia, and regional international markets.
Low-cost carrier model focused on affordability.
Fleet of Airbus A320 family aircraft.
Operates from hubs at Shanghai Hongqiao (SHA), Shanghai Pudong (PVG), Shenzhen (SZX), and Shijiazhuang (SJW).
Offers domestic and short/medium-haul international routes.
Optional add-ons: seat selection, meals, extra baggage.
Mobile app and website with easy booking and check-in.
Ancillary services through travel packages with Spring Tour.