| Region / Service | Phone Number | Notes |
|---|---|---|
| General Customer Support (Singapore) | +65 3159 1400 | Available during business hours for trading and verification inquiries |
| Head Office (Singapore) | +65 3159 1400 | Main contact line for Serenity HQ |
Serenity Exchange is a cryptocurrency trading platform developed as part of the Serenity Financial ecosystem, which focuses on secure, transparent, and regulatory-compliant trading. The platform provides crypto-to-crypto trading, fiat on/off ramps, and risk management tools, designed for both retail and institutional traders.
It is closely linked with the Serenity blockchain project, which aims to improve trust and transparency in crypto trading through verification and dispute resolution mechanisms.
Founded: 2018
Headquarters: Singapore
Ecosystem Integration: Connected with the Serenity blockchain for secure and transparent transactions
Trading Services: Spot trading across major cryptocurrencies (BTC, ETH, USDT, XRP, LTC, etc.)
Fiat Support: Supports fiat-to-crypto transactions with USD, EUR, and SGD
Security: Cold wallet storage, multi-signature protocols, 2FA, and DDoS protection
Compliance: AML/KYC verification required for fiat transactions
Risk Management: Tools for dispute resolution and trader protection
User Experience: Web and mobile-friendly interface with professional trading tools
Community Driven: Focused on transparency and dispute protection for traders