| Region / Service | Phone Number | Notes |
|---|---|---|
| Customer Service (Rwanda) | +250 788 177 000 | Main Office in Kigali |
| Customer Service (UK) | +44 1293 874 925 | London Office |
| Customer Service (USA) | +1 470 300 9332 | Atlanta Office |
| Customer Service (UAE) | +971 4 295 8006 | Dubai Office |
| Baggage / Lost & Found | +250 788 177 000 | Available at Kigali International Airport |
RwandAir is the national carrier of Rwanda, established in 2002 and headquartered in Kigali. It operates from Kigali International Airport and offers passenger and cargo services to Africa, the Middle East, Europe, and Asia. Known for its reliable regional connectivity, modern fleet, and commitment to safety and service quality, RwandAir is growing rapidly as a key airline in East Africa.
Flag Carrier of Rwanda – Strong presence in East and Central Africa.
Hub at Kigali International Airport – Strategic connectivity for Africa and beyond.
Modern Fleet – Boeing 737, Airbus A330, and Bombardier aircraft.
Digital Services – Online booking, web check-in, and mobile app.
Frequent Flyer Program – Dream Miles for loyalty rewards.
Expanding Routes – Destinations across Africa, Middle East, Europe, and Asia.
Cargo Services – Freight solutions for businesses and trade.
Safety & Service Excellence – Recognized for high safety standards and customer care.