| Region / Service | Phone Number | Notes |
|---|---|---|
| Head Office (Spain) | +34 971 74 30 30 | Palma de Mallorca headquarters |
| Spain Reservations | +34 871 96 80 80 | Main booking line |
| USA & Canada Reservations | +1 888 748 4990 | Toll-free customer support |
| Mexico Reservations | +52 55 4163 4640 | Mexico City regional office |
| Dominican Republic Reservations | +1 809 221 2244 | Punta Cana support office |
| Germany Reservations | +49 221 801 711 22 | Cologne support center |
| UK Reservations | +44 203 608 8025 | London customer service |
| Portugal Reservations | +351 211 451 399 | Lisbon regional office |
| Brazil Reservations | +55 11 4873 6401 | São Paulo office |
RIU Hotels & Resorts is a Spanish international hotel chain founded in 1953 in Palma de Mallorca, Spain (ES). It is still family-owned and operated by the Riu family.
The group manages over 100 hotels in 19+ countries, serving more than 4 million guests annually. RIU is especially well known for its all-inclusive beach resorts in the Caribbean, Mexico, Spain, and Central America, while also expanding into city hotels in Europe and North America.
Operates 100+ hotels across 19+ countries.
Strong focus on all-inclusive resorts in beach destinations.
Expanding portfolio of urban city hotels.
Hospitality brands include:
Riu Palace (luxury resorts)
Riu Plaza (city/business hotels)
Riu Classic Hotels (holiday resorts)
Known for family-friendly and couple-oriented vacation stays.
Loyalty program: Riu Class offering discounts and rewards.
Employs more than 34,000 staff worldwide.