| Region / Service | Phone Number | Notes |
|---|---|---|
| Customer Service (Turkey) | +90 850 250 6777 | Main contact center |
| Customer Service (UK) | +44 330 808 0430 | Local charges apply |
| Customer Service (Germany) | +49 322 210 94770 | For Germany region customers |
| Lost & Found / Baggage | Handled via Pegasus website | Submit claim online |
| Pegasus BolBol Loyalty | +90 850 250 6777 | Membership assistance |
Pegasus Airlines is a Turkish low-cost airline, established in 1990, headquartered in Istanbul, Turkey. Known for offering affordable fares and efficient service, Pegasus primarily operates domestic flights within Turkey and international flights to Europe, the Middle East, and Asia. The airline focuses on digital convenience, providing customers with a fully online booking and check-in experience.
Low-Cost Model – Affordable ticket prices with optional add-ons.
Extensive Network – Operates flights to 100+ destinations in 40+ countries.
Digital-First Approach – Online booking, web check-in, and mobile boarding passes.
Fleet – Modern Airbus A320 and Boeing 737 aircraft.
Flexible Fares – Different fare packages (Basic, Essentials, Advantage, Comfort Flex).
Extra Services – Seat selection, priority boarding, and meal purchase.
On-Time Performance – Known for reliable schedules.
Pegasus BolBol Program – Loyalty program for frequent flyers.