| Service / Region | Contact Info | Notes |
|---|---|---|
| Corporate Headquarters (Gurugram, India) | +91 9313931393 | Main customer care line for India. Booking confirmation may include region-specific numbers. |
| Alternate Indian Support Line | 01244-208080 | Booking/reservation assistance as listed on OYO’s contact page.:contentReference[oaicite:6]{index=6} |
| International (U.S.) | +1 (787) 710-7264 | Customer support for U.S. or international bookings.:contentReference[oaicite:7]{index=7} |
| Corporate Enquiries (Email) | bookings@oyorooms.com contact@oyorooms.com |
For booking support or general corporate queries.:contentReference[oaicite:8]{index=8} |
| Complaint / Grievance Escalation | +91 9313931393 india.grievances@oyorooms.com |
Use this line/email to escalate unresolved issues.:contentReference[oaicite:9]{index=9} |
| Insurance Claims | oyocare@acko.com | Dedicated for insurance-related support.:contentReference[oaicite:10]{index=10} |
OYO Rooms (also styled as OYO Hotels & Homes) is an Indian multinational hospitality chain founded in 2012 by Ritesh Agarwal, headquartered in Gurugram (formerly Gurgaon), Haryana, India. The company operates a network of leased and franchised hotels, vacation homes, and co-living spaces, using a technology-driven model to standardize budget accommodations across the globe.
Key Highlights:
Mission & Reach: Aiming to offer affordable, quality stays globally—with over 43,000 properties and 1 million rooms across 80+ countries and 800+ cities (as of 2020).
Innovative Offerings: Includes brands like OYO Townhouse, OYO Homes, Silver Key, Capital O, Collection O, OYO Life, and Yo! Help for customer support.
Tech-Powered Operations: Deploys tools like OYO OS, apps (OYO Lite), Yo! Help (WhatsApp-based support), and in-house OYO Labs focusing on automation, dynamic pricing, IoT-based audits, and more.
Growth & Expansion: Over time, OYO has expanded globally and made significant moves like acquiring Motel 6 in the U.S. for $525 million (deal closed December 2024).
Leadership: Founded and led by Ritesh Agarwal (Group CEO), supported by key executives such as Abhishek Gupta (CFO), Aditya Ghosh (Board Director), and Paralympian Deepa Malik (Independent Director).