| Region / Service | Phone Number | Notes |
|---|---|---|
| Customer Service (Morocco) | +212 522 45 30 00 | Main helpline for passenger inquiries |
| Ticketing & Reservations | +212 522 45 30 00 | Booking assistance via phone or stations |
| Al Boraq High-Speed Rail Info | +212 522 45 33 33 | Information on high-speed services |
| Freight Operations | +212 522 45 36 00 | Industrial and cargo support |
| Corporate Headquarters (Casablanca) | +212 522 45 30 00 | Administrative and corporate inquiries |
ONCF is the national railway operator of Morocco, responsible for passenger and freight rail services across the country. Established in 1963, ONCF operates conventional rail lines as well as Morocco’s high-speed rail service, Al Boraq, the first high-speed train in Africa.
ONCF plays a strategic role in Morocco’s transportation infrastructure, connecting major cities, ports, and industrial zones while promoting sustainable mobility and economic growth.
High-Speed Rail (Al Boraq) – Connects Tangier to Casablanca with speeds up to 320 km/h.
Conventional Network – Extensive coverage linking Casablanca, Rabat, Fes, Marrakech, and Oujda.
Freight Transport – Handles phosphates, minerals, industrial goods, and containerized freight.
Passenger Services – Comfortable trains with reserved seating, first-class options, and onboard services.
Digital Services – Online ticketing, mobile apps, and real-time train tracking.
Tourist-Friendly – Connects key tourist destinations and promotes intercity travel.
Sustainability Focus – Encourages rail travel as an eco-friendly alternative to road transport.