No official phone numbers are published by Mercado Bitcoin. All communications are through email and social channels.
Mercado Bitcoin, founded in 2013 in São Paulo, is Brazil’s first and largest cryptocurrency exchange. It pioneered crypto trading in Latin America and has grown into an institutional-grade platform, serving millions of users with a wide range of digital asset services. Its parent company, 2TM, continues expanding its fintech ecosystem across the region.
Brazil’s first crypto exchange with deep local market integration.
Licensed by Brazil’s central bank as a payment institution, enabling fintech products like MB Pay.
Seamless BRL deposits and withdrawals via PIX, TED, DOC.
Offers over 300 digital assets and 320+ trading pairs, including major cryptos and stablecoins.
Offers staking, DeFi products, and tokenized real-world asset investments (MB Digital Assets).
User-friendly web and mobile interfaces accessible for beginners and advanced traders.
Tiered maker-taker fee structure: base at ~0.30% maker / 0.70% taker, with discounts for high-volume traders.
Strong security features: 2FA, cold storage, SSL, cybersecurity auditing, and Chainalysis integration.
High trust and reputation within Brazil; widely regulated and transparent.