| Service / Region | Contact Method | Notes |
|---|---|---|
| Customer Support | support.kraken.com | Help center, FAQs, ticket-based support |
| Live Chat | Available on the website & mobile app | 24/7 support for account and trading issues |
| Email Support | support@kraken.com | For general inquiries and account assistance |
| Social Media | @krakenfx (Twitter) | Official announcements and updates |
| Security Support | security@kraken.com | For reporting phishing, fraud, or security concerns |
Kraken is a globally recognized cryptocurrency exchange founded in 2011 by Jesse Powell. It is one of the largest and most secure platforms for trading digital assets and offers services to both retail and institutional investors. Kraken supports spot trading, margin trading, futures trading, staking, and OTC services, making it a comprehensive solution for crypto enthusiasts and professionals.
Kraken is widely trusted for its high-security measures, including cold storage of funds, two-factor authentication (2FA), and compliance with regulatory standards in various jurisdictions. The platform provides access to 200+ cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and many altcoins.
Headquarters: San Francisco, California, USA
Founded: 2011
Website: www.kraken.com
App: Available for iOS & Android