No official phone numbers are published by Koinbay. All communications are through email and social channels.
KoinBay is a centralized cryptocurrency exchange established in late 2023–early 2024, incorporated under KOINBAY LTD in the Union of Comoros. It aims to deliver a user-friendly and feature-rich platform for both novice and advanced crypto traders.
Offers multiple trading modes: spot, margin, futures, grid, and DEX swap options.
Supports over 200 cryptocurrencies, including major assets like Bitcoin and Ethereum, plus its own KBT token.
Enables fiat integration, allowing crypto purchases via credit card and bank transfers.
Provides staking services, crypto loans, and savings products.
Includes a Rewards Hub for earning free USDT through simple tasks like logging in or completing trades.
Offers ETF-like instruments, copy trading, and social trading features.
Built-in cryptocurrency wallet with support for hundreds of assets and competitive transaction costs.
Implements KYC/AML compliance, automated transaction screening, PEP & sanctions monitoring, and in-house oversight.
Designed with strong security and intuitiveness in mind, and delivers educational content for users.
Growing platform with rapid volume advancement—recognized in exchange rankings and aiming to broaden its derivatives offerings.