| Region / Service | Phone Number | Notes |
|---|---|---|
| Head Office (Switzerland – CH) | +41 22 809 8989 | Corporate headquarters, Geneva |
| Global Reservations | +800 426 31355 | Worldwide toll-free reservation line |
| Customer Service (Europe) | +49 69 389 889 908 | Europe regional support |
| Customer Service (Middle East & Africa) | +971 4 341 0000 | Dubai regional office |
| Customer Service (Asia) | +86 10 6410 8000 | Beijing regional office |
| Customer Service (North America) | +1 800 426 3135 | US & Canada reservations |
| General Email | reservations@kempinski.com | Guest & booking inquiries |
Kempinski Hotels S.A. is Europe’s oldest luxury hotel group, founded in 1897 in Berlin, Germany.
Today, it is headquartered in Geneva, Switzerland (CH) and manages a collection of over 80 luxury hotels, resorts, and residences across 30+ countries.
Kempinski is renowned for European elegance, personalized hospitality, and iconic heritage properties, blending tradition with modern luxury.
Oldest European luxury hotel group with rich heritage.
Operates 80+ five-star hotels and residences worldwide.
Signature service: European-style luxury & personalized experiences.
Offers urban hotels, beach resorts, ski resorts, and heritage properties.
Part of the Global Hotel Alliance (GHA DISCOVERY loyalty program).
Notable properties: Hotel Adlon Kempinski Berlin, Çırağan Palace Kempinski Istanbul, Emirates Palace Mandarin Oriental Abu Dhabi (formerly Kempinski).