| Region / Service | Phone Number | Notes |
|---|---|---|
| Chile (Main Customer Service) | 600 600 1311 | Available Mon–Sun, 8 AM – 11 PM (local time) |
| Argentina | 0810 555 1311 | Customer service for Argentina |
| From Abroad | +56 2 2756 1311 | International contact center |
| contacto@jetsmart.com | General inquiries | |
| Head Office | +56 2 2756 1311 | Huechuraba, Santiago, Chile |
JetSMART Airlines is a Chilean ultra-low-cost airline (ULCC) founded in 2017, headquartered in Santiago, Chile. It is backed by Indigo Partners, a global private equity fund specializing in low-cost airlines. JetSMART focuses on offering ultra-low fares with a pay-for-what-you-use model, serving domestic Chilean destinations and expanding into Argentina, Brazil, Peru, and other South American countries.
Ultra-Low-Cost Model: Base fares with optional add-ons like baggage and meals.
Modern Fleet: Operates Airbus A320neo and A321neo, reducing fuel costs and emissions.
Regional Expansion: Routes across Chile, Argentina, Peru, Brazil, and Uruguay.
Digital Experience: App-based booking, mobile check-in, and self-service options.
Environmental Commitment: Uses next-generation Airbus aircraft for better fuel efficiency.
Frequent Promotions: Offers flash sales and Club SMART loyalty program for discounts.