| Region / Service | Phone Number | Notes |
|---|---|---|
| Japan Customer Service (Domestic) | 0570-025-071 | For domestic flight bookings |
| Japan Customer Service (International) | 0570-025-031 | For international bookings |
| USA Customer Support | +1 800-525-3663 | Toll-free, North America |
| Canada Customer Support | +1 800-525-3663 | Same as USA hotline |
| UK Customer Support | +44 20 7660 0349 | London office |
| Germany Customer Support | +49 69 299 882 0 | Frankfurt office |
| France Customer Support | +33 1 42 98 90 00 | Paris office |
| Singapore Customer Support | +65 6422 6000 | Singapore office |
| Hong Kong Customer Support | +852 2523 3434 | Hong Kong office |
| China Customer Support (Beijing) | +86 10 6408 8888 | Beijing office |
| Taiwan Customer Support | +886 2 2560 8858 | Taipei office |
| Thailand Customer Support | +66 2 267 9700 | Bangkok office |
| Australia Customer Support | +61 2 9286 4733 | Sydney office |
| Vietnam Customer Support | +84 28 3822 3036 | Ho Chi Minh office |
Japan Airlines (JAL, JL) is the flag carrier of Japan, founded in 1951 and headquartered in Tokyo, Japan (JP).
As a full-service airline and a member of the Oneworld Alliance, JAL is known for its premium service, reliability, and safety.
It operates an extensive domestic and international network with hubs at Tokyo Haneda Airport (HND), Narita International Airport (NRT), and Osaka Kansai Airport (KIX).
Flag carrier of Japan and one of Asia’s most prestigious airlines.
Member of the Oneworld Alliance.
Frequent flyer program: JAL Mileage Bank (JMB).
Fleet includes Boeing 737, 767, 777, 787 Dreamliner, Airbus A350.
Strong domestic coverage within all major Japanese cities.
Extensive international network across Asia, North America, Europe, and Oceania.
Known for award-winning hospitality, punctuality, and safety.
Cargo services via JAL Cargo.