| Region / Service | Phone Number | Notes |
|---|---|---|
| Customer Support (General) | (021) 5065 8888 | Available 24/7 via call center |
| Priority Customer Support | (021) 5036 8888 | For priority-level users, available 24/7 |
Indodax is Indonesia’s first and largest cryptocurrency exchange, originally founded as Bitcoin Indonesia and rebranded to Indodax in 2018. It is fully licensed under the country’s regulatory framework and holds multiple ISO certifications (ISO 9001, 27001, 27017), reinforcing its commitment to quality and security. With millions of registered users, Indodax enables seamless crypto trading using Indonesian Rupiah (IDR), with minimal transaction sizes and user-friendly services.
First Indonesian crypto exchange, rebranded in 2018.
Licensed by BAPPEBTI and holds ISO 9001, ISO 27001, ISO 27017 certifications.
Supports IDR deposits and withdrawals via PIX-like systems (e.g., bank transfers), integrated with local banks.
Offers over 400 cryptocurrencies and hundreds of trading pairs.
Spot, derivatives, and OTC trading, including IDR- and USDT-margined crypto derivatives.
Efficient and transparent fee structure; maker fees may be zero, taker fees around 0.3%, with relatively low withdrawal fees.
Strong security: 2FA, cold storage, encryption, regular audits, and anti-phishing measures.
User-friendly web and mobile platform, with TradingView-style charts and mobile apps.
Affiliate program offering commission rewards.
Educational blog and help resources to assist crypto beginners.