Region / Service | Phone Number | Notes |
---|---|---|
General Customer Care (24×7) | 1800 10 888 | Toll-Free India |
Banking Services (Alternate Line) | 1860 500 9900 | Toll-Free India |
Credit Card Customer Care | 1860 500 1111 | Toll-Free India |
NRI Banking Helpline | +91 22 6248 5152 | Outside India |
Report Lost/Stolen Card | 1800 10 888 | Toll-free India |
Lost/Stolen Card (Immediate Hotlisting) | 1800 420 1199 | immediate assistance |
IDFC FIRST Bank is a relatively new but fast-growing private sector bank in India, established in December 2018 after the merger of IDFC Bank and Capital First, a leading NBFC.
Headquartered in Mumbai, Maharashtra, the bank is known for its customer-friendly policies, especially high interest rates on savings accounts, low fees, and transparent charges. It aims to serve retail, MSME, and corporate clients, while strongly focusing on digital banking solutions.
The bank has quickly gained popularity for its innovative products such as:
High interest savings accounts (among the best in India)
Lifetime free credit cards with cashback & rewards
Digital-first banking services
Currently, IDFC FIRST Bank has:
800+ branches across India
1,000+ ATMs & cash deposit machines
A growing customer base in retail and digital banking
Retail Banking
Savings & current accounts
Fixed & recurring deposits
Personal, home, vehicle & business loans
Lifetime free credit cards
Wealth management
Corporate & Wholesale Banking
Working capital loans
Treasury services
Structured finance
MSME Banking
Business loans
Overdraft & trade finance solutions
Digital Banking
IDFC FIRST Mobile App
Net banking
UPI, FASTag, and Bharat BillPay
Digital credit cards and instant loan approvals