| Region / Service | Phone Number | Notes |
|---|---|---|
| General Customer Care (Toll-Free) | 1800 209 4324 | Available 24×7 for all retail banking queries |
| Alternate Customer Care | +91 22 6771 9100 | Charged; available during working hours |
| Credit Card Support (Domestic) | 1800 425 7600 | Dedicated helpline for credit card queries |
| Credit Card Support (Overseas) | +91 22 4042 6013 | Available for NRI/International customers |
| NRI Customer Care | +91 22 6771 9100 | Dedicated helpline for NRE/NRO account queries |
| Hotlisting Lost/Stolen Debit/Credit Card | 1800 209 4324 | 24×7 immediate card blocking service |
| Head Office | +91 22 6655 3355 | IDBI Tower, WTC Complex, Cuffe Parade, Mumbai – 400005 |
IDBI Bank Limited (Industrial Development Bank of India) was established in 1964 as a development financial institution to support industrial growth in India. Later, it became a full-service commercial bank in 2004.
Headquartered in Mumbai, Maharashtra, IDBI Bank is now one of the major public sector banks in India. A majority stake is owned by Life Insurance Corporation of India (LIC), making it a LIC-owned bank.
Key Highlights:
Operates with 1,800+ branches and 3,700+ ATMs across India
Offers services in retail, corporate, MSME, digital, and NRI banking
Strong presence in internet & mobile banking through GO Mobile+ app, IDBI NetBanking
Provides specialized services like Treasury, Investment Banking, and SME lending