No official phone numbers are published by HKD.com. All communications are through email and social channels.
HKD.com is a digital asset trading platform that originated in Hong Kong in 2019. It combines online exchange operations with a physical storefront and cryptocurrency ATMs in Hong Kong. The platform offers a suite of services such as spot, perpetual, futures, NFT trading, P2P functionality, yield earning, and a launchpad. While it claims high trading volumes, it is currently flagged by Hong Kong authorities as a suspicious platform and lacks transparent verification measures.
Key Features
Multi-Asset Offerings: Supports spot, perpetual, and futures trading, along with NFTs, yield programs, P2P trading, and token launchpad functions.
Wide Usage Claims: Advertises daily trading volumes around US$1 billion, featuring approximately 23–100+ supported assets depending on the listing.
Global Expansion Goals: States it is expanding operations globally, including plans for Singapore registration via a strategic M&A partnership.
P2P Security: Utilizes escrow-style custody services for peer-to-peer trades to improve safety during transactions.
KYC Requirement: Mandatory identity verification for all users, including those using P2P features.
Support Channels: Offers live chat support via its web and mobile interfaces, and maintains an official email channel for inquiries.
User Benefits: Offers VIP membership levels, referral commissions, and trading fee discounts as incentives.