No official phone numbers are published by HIBT. All communications are through email and social channels.
HIBT is a centralized cryptocurrency exchange founded in 2021 and registered in Canada, with headquarters in Dubai and operational centers across regions like Japan, South Korea, and Singapore. It serves over 3 million users worldwide and offers a wide range of trading services, including:
Spot Trading: Access to hundreds of cryptocurrencies with competitive fees.
Futures/Perpetual Trading: Leverage up to 125× (or 100× on some platforms), with options for full-margin and isolated-margin modes.
Options Trading: Short-duration contracts where trades resolve in as little as 5 minutes.
Wealth Management: Earn products and earn-with-crypto features that prioritize asset security.
Licensing: Holds MSB (Money Services Business) licenses in both Canada and the U.S.
Security Measures: Uses multi-signature cold storage (holding around 90% of user funds offline), layered encryption, 24/7 intrusion detection, fund isolation protocols, proof of reserves, and frequent security audits.
Technology & Access: Features a lightning-fast engine for high liquidity and execution, available via both web and mobile platforms.