| Region / Service | Phone Number | Notes |
|---|---|---|
| Head Office (China) | +86 21 6195 2011 | Shanghai headquarters |
| Customer Support (China) | +86 400 008 8787 | 24×7 booking & support hotline |
| Customer Support (Europe – Deutsche Hospitality) | +49 69 66564 300 | Frankfurt regional office |
| Corporate Enquiries (China) | +86 21 6195 2021 | Partnerships and corporate services |
| Global Reservations | +86 400 008 8787 | International booking assistance |
H World Group Limited (formerly known as Huazhu Group), founded in 2005 by Qi Ji, is one of the world’s leading hospitality groups.
Headquartered in Shanghai, China (CN), H World Group operates thousands of hotels across multiple brands, ranging from budget to luxury, both in China and internationally.
The group became globally recognized after its strategic alliance with AccorHotels and its acquisition of Deutsche Hospitality (Steigenberger Hotels) in Europe.
Operates 8,500+ hotels with over 800,000 rooms in 18+ countries.
Multi-brand portfolio across economy, midscale, upscale, and luxury segments, including:
Jinjiang Inn (economy)
Hanting Hotel (midscale)
Crystal Orange, Joya, Madison (upscale/luxury in China)
Deutsche Hospitality brands: Steigenberger, MAXX, IntercityHotel, Zleep, etc.
Known for digital-first guest experience – app-based booking, check-in, and smart hotel technology.
Loyalty program: H Rewards, offering global benefits across H World brands.
Strategic partnerships with AccorHotels and other international operators.
Focus on expansion in China, Europe, and Southeast Asia.