| Region / Service | Phone Number | Notes |
|---|---|---|
| General Customer Service | 1-855-459-1334 | (Daily, 5 a.m. – 9 p.m. PT) |
| Credit Card Customer Support | 1-855-459-1334 | Same line, option for credit card help |
| Lost or Stolen Card | 1-855-459-1334 | 24/7 automated support |
GO2bank is a U.S.-based digital bank launched in 2021 by Green Dot Corporation, a financial technology and bank holding company headquartered in Austin, Texas. Green Dot is well-known as a pioneer in prepaid debit cards and digital banking solutions.
GO2bank was created to provide an affordable, mobile-first banking experience for consumers who are underbanked, unbanked, or seeking low-cost alternatives to traditional banks. It operates entirely online (no physical branches) but is FDIC-insured through Green Dot Bank.
The bank’s focus is on offering easy access to banking services such as direct deposit, savings, credit-building tools, and overdraft protection — features designed for customers who may have been underserved by traditional financial institutions.
Checking Account (No Minimum Balance): Online checking with no hidden fees, no overdraft fees (if overdraft protection conditions are met).
Direct Deposit (Up to 2 Days Early): Customers can get their paychecks or government benefits deposited up to 2 days early.
Overdraft Protection: Up to $200 overdraft protection (eligibility required).
High-Yield Savings: Up to 4.50% APY on savings vaults (as of 2025, rates may vary).
Secured Credit Card: A credit-building secured Visa® credit card, designed for customers with no or poor credit history.
Cash Deposit Options: Deposits available at retail locations like Walmart and Walgreens.
Mobile Banking App: Available on iOS and Android for account management, bill pay, and transfers.
GO2bank is often chosen by people who want low-cost digital banking, early access to wages, and tools to improve credit scores.