No official phone numbers are published by FMFW.io. All communications are through email and social channels.
FMFW.io, formerly known as Bitcoin.com Exchange, is a global centralized cryptocurrency exchange launched in 2019 and headquartered in the Bahamas. With a mission encapsulated in its name—Free the Money, Free the World—it serves both retail and institutional users, offering high-performance trading systems, deep liquidity, and multilingual support.
Offers extensive trading products: spot trading, margin trading (up to 12× leverage), and perpetual futures contracts.
Supports 150–300+ cryptocurrencies and 200–500+ trading pairs, including BTC/USDT as a top volume pair.
Built on a powerful, fault-tolerant matching engine enabling ultra-low latency and high throughput.
Features include staking (with up to ~40% APR on select assets, no lock-up), a rebate tier system rewarding market makers with higher liquidity, and a referral program.
Offers Fiat support via credit cards soon to follow. Deposit methods include crypto and card; withdrawals are crypto-only with network fees.
Engages its community with trading competitions, IEOs, and content like the TokenVerse podcast.
Implements strong security: 2FA, optional YubiKey device, address whitelisting, and ongoing cyber collaborations for enhanced protection.
Supports API access and FIX protocol, ideal for algorithmic and institutional traders.
24/7 support in multiple languages and planned listings of Tether and stablecoins, subject to region.
Features a 12-level VIP program, offering progressive maker/taker fee discounts; base fees start around 0.1%/0.5% and can drop as low as 0%/0.01%.
Regularly praised for deep liquidity, user-friendly design, and promotional campaigns aimed at broader adoption.