| Region / Service | Phone Number | Notes |
|---|---|---|
| General Customer Service (Banking) | 1-800-501-6535 | (Mon–Fri: 8 a.m.–6 p.m. CT; Sat: 9 a.m.–12 p.m. CT) |
| First PREMIER Bankcard Credit Card Customer Service | 1-800-987-5521 | 24/7 support for cardholders |
| Lost or Stolen Credit/Debit Card | 1-800-501-6535 | Same number, choose online banking option |
First PREMIER Bank is a community bank headquartered in Sioux Falls, South Dakota, and part of the PREMIER Bankcard and PREMIER Bank family. It is best known nationally for its credit card business, especially catering to customers with less-than-perfect or no credit history, but it also operates as a full-service community bank within South Dakota.
Founded in 1986 and privately owned, First PREMIER Bank has built a reputation as one of the largest issuers of MasterCard® credit cards in the United States. Together with PREMIER Bankcard, it manages over 3 million credit card accounts nationwide.
While its credit card operations are well known, within South Dakota the bank also offers:
Personal Banking: Checking & savings accounts, certificates of deposit, debit cards, mortgages, personal loans.
Business Banking: Commercial lending, treasury management, agriculture banking, and merchant services.
Digital Banking: Mobile app, online bill pay, mobile check deposit, person-to-person transfers.
Wealth Management: Investment, trust, and retirement services.
First PREMIER Bank is also recognized as a major employer in South Dakota, with a strong emphasis on philanthropy and community support, consistently ranking among the top corporate donors in the state.