| Region / Service | Phone Number | Notes |
|---|---|---|
| Head Office (United States – US) | +1 980 345 1600 | Corporate headquarters, Charlotte NC |
| Reservations (US & Canada) | +1 800 804 3724 | Booking hotline for all ESA brands |
| Customer Service | +1 877 651 2124 | Guest relations & support |
| Franchise Inquiries | +1 980 345 1600 | Business & partnership opportunities |
| General Email | guestrelations@extendedstay.com | Customer inquiries |
Extended Stay America, Inc. (ESA) is a leading extended-stay hotel brand in the United States, specializing in accommodations designed for longer stays with kitchen-equipped suites.
Founded in 1995, it is headquartered in Charlotte, North Carolina, United States (US).
Extended Stay America operates more than 760 properties across the U.S. under three main brands:
Extended Stay America Premier Suites
Extended Stay America Suites
Extended Stay America Select Suites
Focus on extended-stay accommodations with fully equipped kitchens.
Operates 760+ hotels across the U.S.
Pet-friendly policies at most locations.
Offers weekly and monthly rates for long-term stays.
Amenities include on-site laundry, free Wi-Fi, grab-and-go breakfast, and fitness centers (select properties).
Brands segmented by premium, standard, and economy tiers.