No official phone numbers are published by EXMO. All communications are handled via email, helpdesk, and official social channels.
EXMO is a global cryptocurrency exchange founded in 2014, headquartered in London, United Kingdom, with operational offices across Europe—including Poland, Lithuania, and Ukraine. It serves over 1 million verified users and regularly achieves daily trading volumes of tens of millions of USD. EXMO offers a comprehensive suite of services such as spot trading, OTC trading, futures and margin trading, mobile app, Earn program, and its native utility token EXMO Coin (EXM).
Security of user assets is a top priority:
Only 5% of assets are stored in hot wallets, secured by Ledger Vault;
The remaining 95% are kept in cold storage, backed by an insurance coverage up to $150 million;
EXMO uses Fireblocks infrastructure, implements the TRUST (Travel Rule) technology, and partners with CipherTrace for AML/KYC;
A dedicated compliance team monitors activity 24/7