| Region / Service | Phone Number | Notes |
|---|---|---|
| Customer Service (Ethiopia) | +251 116 179 900 | Main office, Addis Ababa |
| Customer Service (USA) | +1 800 445 2733 | Toll-free in the US |
| Customer Service (UK) | +44 1753 967980 | Local office in London |
| Customer Service (UAE) | +971 4 222 1111 | Dubai office contact |
| Baggage / Lost & Found | +251 116 656 666 | Available 24/7 at Bole International Airport |
Ethiopian Airlines is the flag carrier airline of Ethiopia, established in 1945, and headquartered in Addis Ababa. It is the largest airline in Africa in terms of passengers carried, destinations served, and fleet size. Ethiopian Airlines is renowned for its modern fleet, extensive global network, and high safety standards. It is a member of the Star Alliance and operates flights to 125+ international destinations across five continents.
Flag Carrier of Ethiopia – Leading African airline with a strong global presence.
Star Alliance Member – Access to global routes and benefits.
Modern Fleet – Boeing 787 Dreamliners, Airbus A350, and B777.
Extensive Network – Over 125 international destinations worldwide.
Frequent Flyer Program – ShebaMiles for loyalty rewards.
Digital Services – Online booking, web check-in, and mobile apps.
Cargo Services – Major cargo operations with a dedicated fleet.
Training & MRO Facilities – Aviation academy and aircraft maintenance services.