| Region / Service | Phone Number | Notes |
|---|---|---|
| General Customer Care (Toll-Free) | 1800 266 9090 | Available 9 AM – 6 PM on all working days |
| Alternate Customer Care (Charged) | +91 22 4981 9090 | For customers across India; standard call rates apply |
| NRI Customer Care | +91 487 661 9090 | Dedicated support for NRI customers; working hours IST |
| Hotlisting Lost/Stolen Debit Card | 1800 266 9090 | 24×7 service to immediately block debit cards |
| Head Office | +91 487 233 3020 | CSB Bhavan, Thrissur, Kerala – 680020 |
CSB Bank Limited, formerly known as the Catholic Syrian Bank Ltd., is one of the oldest private sector banks in India, established in 1920 in Thrissur, Kerala. The bank has over 100 years of legacy in providing financial services, with a reputation for stability, customer trust, and focus on South India.
In 2019, CSB Bank rebranded and expanded its services after gaining new investors and modernizing operations. It is now a listed entity on NSE & BSE.
Today, CSB Bank operates with:
600+ branches and 400+ ATMs across India
Strong presence in rural and semi-urban areas
Expertise in Gold Loans, SME Financing, Retail & NRI Banking
Modern digital banking platforms:
CSB NetBanking
CSB Mobile+ App
UPI, IMPS, and digital wallets
The bank primarily serves:
Retail customers (savings accounts, personal loans, deposits)
SMEs & corporates (working capital, business loans)
Agricultural customers (crop loans, farm financing)
NRIs (NRE/NRO accounts, remittance services)