| Region / Service | Phone Number | Notes |
|---|---|---|
| U.S. operation | (800) 848-3792 | Available & day/night |
A large, global cryptocurrency platform offering exchange, wallet, cards, and DeFi services; maintains a U.S. operation.
Founded: Launched in 2016 (originally named “Monaco”), rebranded to Crypto.com after acquiring the domain in 2018. Founders include Bobby Bao, Gary Or, Kris Marszalek, and Rafael Melo.
Location & Scale: Operated by Foris DAX Asia Pte. Ltd. (Singapore-based), with Malta entity ties. As of mid-2024, Crypto.com boasts 100 million users and over 4,000 employees.
Product Suite:
Crypto.com App: Retail trading platform supporting numerous assets.
Exchange: For advanced spot trading.
DeFi Wallet: Noncustodial mobile wallet.
NFT Marketplace: Curated NFT platform.
Crypto.com Visa Card: Prepaid debit card for crypto spending.
Use Cases: Crypto payments (via Shopify partnerships), staking, lending, and NFTs.
Regulatory Footprint:
US/Canada: Registered as MSB with FinCEN and FINTRAC; holds Money Transmitter Licenses in various US states.
Europe: FCA-regulated as a crypto asset provider (UK), regulated in Cyprus, France; holds EMI and VASP registrations across the EEA under 5AMLD rules. Established European HQ in Paris with plans for €150M investment.
Security & Reputation:
In 2022, Crypto.com suffered a $15 million ETH hack, later stating no user funds were lost.
Known for aggressive global marketing: $700M naming rights deal for Crypto.com Arena, brand ambassador Matt Damon, and sports sponsorships including F1, PSG, UFC.
Legal Actions:
In late 2024, filed a lawsuit against the U.S. SEC following a Wells notice over unregistered token sales, arguing regulatory overreach.