Credit One Bank

Credit One Bank

Phone Number & Contact Info
Region / Service Phone Number Notes
General Customer Service (Credit Cards) 1-877-825-3242 (Available Mon–Fri: 5 a.m. – 9 p.m. PT, Sat–Sun: 6:30 a.m. – 5 p.m. PT)
Application Support 1-800-752-5493 Regional support line
Credit Protection Program 1-800-627-7534 24/7 automated support
Technical Support (Online & Mobile App) 1-877-825-3242 24/7 automated support
Report Lost/Stolen Credit Card 1-877-825-3242 24/7 automated support
International Support (Call Collect) NA The collect number is listed on the back of your card.
About & Credit One Bank

Credit One Bank, N.A. is a U.S.-based national bank headquartered in Las Vegas, Nevada, primarily known for its credit card products. Unlike traditional retail banks that offer checking and savings accounts, Credit One Bank specializes almost exclusively in credit cards and related services, catering to a wide range of consumers, including those with excellent credit, fair credit, and even limited or rebuilding credit histories.

Founded in 1984, the bank has grown into one of the largest credit card issuers in the United States, serving more than 15 million cardholders. Credit One Bank operates as a subsidiary of Credit One Financial, which is part of the Sherman Financial Group.

Credit One Bank is often compared to other card-focused banks like Capital One, but it is distinct in its niche approach, offering specialized rewards cards, cashback options, and credit-building products.

Key Features of Credit One Bank

  • Credit Cards for All Credit Levels: Cards designed for prime, subprime, and credit-rebuilding customers.

  • Rewards Programs: Cashback rewards on categories such as gas, groceries, dining, and mobile phone services.

  • Credit-Building Tools: Monthly reporting to the three major credit bureaus (Experian, Equifax, TransUnion).

  • Digital Banking: Mobile app, online account management, contactless payments, and card customization.

  • Security Features: $0 fraud liability, real-time transaction alerts, and the ability to lock/unlock cards instantly.

Unlike many retail banks, Credit One does not offer checking or savings accounts — its entire business revolves around credit card lending and servicing.

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