| Region / Service | Phone Number | Notes |
|---|---|---|
| Headquarters (Strasbourg, France) | +33 3 88 14 88 14 | Regional Support Line (Strasbourg, France) |
| Customer Service (France) | +33 9 69 39 00 88 | Regional Support Line (France) |
| Insurance Services | +33 3 88 11 67 68 | Regional Support Line |
| International Assistance (Cards/Travel) | +33 3 88 14 70 70 | Regional Support Line |
Crédit Mutuel Group is one of France’s largest cooperative banking groups, founded in 1882. It operates on a mutualist model, meaning it is owned by its members (customers), who play a role in decision-making.
Headquartered in Strasbourg, France, Crédit Mutuel is well known for its retail banking, insurance, asset management, and technology-driven services. The group serves more than 30 million clients across France and other European countries, including Germany, Belgium, and Luxembourg.
Crédit Mutuel is considered one of the strongest and safest banks in Europe, consistently earning high credit ratings due to its cooperative structure and diversified services.
Retail & Cooperative Banking
Savings and current accounts
Personal loans, mortgages, and credit cards
Online and mobile banking solutions
Insurance
Life, health, auto, home, and liability insurance
Pension and retirement solutions
Corporate & SME Banking
Business accounts and loans
Trade finance and cash management
Digital banking for enterprises
Asset Management & Investment Services
Mutual funds and portfolio management
Wealth planning and advisory
Sustainable and responsible investing options
Technology & Telecom Services (unique among banks)
Crédit Mutuel also operates in telecom and IT services, offering mobile and digital innovations to its members.