| Region / Service | Phone Number | Notes |
|---|---|---|
| Crypto Card Support (Lost/Stolen Card, Freeze) | 1-888-355-1924 | Available 24/7 to report and manage card-related issues |
CoinZoom is a U.S.-based, regulated centralized cryptocurrency exchange founded in 2018, headquartered in Salt Lake City, Utah. Registered as a Money Services Business (MSB) with FinCEN covering all 50 states and licensed in Australia, it provides a broad suite of crypto services including a Visa debit card, crypto swaps, peer-to-peer payments, and a utility token ecosystem.
Regulated & Compliant: Operates under U.S. MSB and money transmitter licenses, and holds Australian exchange registrations.
Wide Product Offering: Includes spot trading, crypto-to-crypto swaps, peer-to-peer transfers, and a proprietary Visa crypto debit card accepted by millions of merchants.
Flexible Fiat Support: Users can deposit and withdraw USD via wire transfers (small deposit fee), debit/credit cards (with immediate processing), Apple/Google Pay, ACH (when available), plus crypto.
Earn & Card Rewards: Features include CoinZoom Earn (interest-bearing savings with daily accrual), Visa card rewards via the Prime program, and a utility token (ZOOM) for fee discounts.
Fee Structure & Rewards:
Lite Mode (instant swaps): ~0.75%–1.49%
Pro Mode (maker/taker): Maker 0.22%–0.44%, Taker 0.30%–0.60%
Discounts up to 50% when paying with ZOOM tokens, via Prime membership: Silver (10,000 ZOOM) through Black tiers.
Security & Infrastructure: SOC 2 accreditation, multi-factor authentication, and enterprise-level data protection standards.
Global Reach: Serves customers in over 160–190+ countries, with over 1 million ATM points and acceptance at 130 million merchants worldwide via its card.