| Region / Service | Phone Number | Notes |
|---|---|---|
| Customer Support (Philippines, 7 AM–9 PM daily) | Globe: +63 917 118 6340 Smart: +63 919 062 6078 Landline: (02) 8822 6467 (882-COINS) |
Hotline support available daily during stated hours |
Coins.ph is a pioneering cryptocurrency exchange and digital wallet platform in the Philippines, founded in 2014. Licensed by the Bangko Sentral ng Pilipinas (Philippines’ central bank), it enables seamless crypto transactions alongside everyday financial services like bill payments, mobile load purchases, and remittances. With millions of users, Coins.ph serves as a one-stop hub for crypto and lifestyle needs.
Licensed and regulated under Bangko Sentral ng Pilipinas (BSP).
Offers both Convert (quick PHP-to-crypto swaps) and Coins Pro (advanced spot trading with PHP), including order types like limit, market, and stop-limit.
Supports over 90 cryptocurrencies, including top assets like BTC and ETH, and over 20 PHP trading pairs.
Enables PHP deposits and withdrawals through local systems such as InstaPay, PESONet, e-wallets, and an extensive retail partner network.
Additional services include bill payment, mobile load top-up, QR payments, and remittances.
Offers freely visible, tiered maker/taker fees starting at around 0.25%/0.30%, with discounts for higher trading volumes.
Strong security features including KYC verification, two-factor authentication, encryption, and custodial wallets.
User-friendly interface available via web and mobile (iOS and Android) with multilingual accessibility and personal dashboard insights.