CoinDCX does not provide an official inbound phone number for general customer support. All issues should be raised via the support portal on their app or website
A leading Indian crypto exchange launched in 2018. Known for its wide asset range—over 500 cryptocurrencies—CoinDCX is home to staking, lending, futures, and margin trading. The platform emphasizes security: 95% of user assets are stored in multi-signature cold wallets and insured via BitGo. It is registered with India’s Financial Intelligence Unit (FIU), adhering to anti-money laundering policies, and offers educational features like DCX Learn.
Founded: 2018 by Neeraj Khandelwal and Sumit Gupta in Mumbai, India.
Scale & Reach: Trusted by over 14–15 million users, offering access to 400–500+ cryptocurrencies and cryptocurrency derivatives.
Product Ecosystem:
CoinDCX App: User-friendly platform for beginners.
CoinDCX Pro: Advanced trading interface with margin, futures (up to 20× leverage), and API access.
DCX Learn: Educational platform offering Web3 courses.
CoinDCX Ventures: Web3 investment arm supporting early-stage crypto projects.
Credibility & Funding: India’s first crypto unicorn, raising $135 million in Series D, valuing the company at over $2 billion.
Security & Compliance: ISO 27001-certified, implements cold storage, 2FA, Proof of Reserves, KYC/AML policies, and insurance via BitGo.
Mission: Simplify crypto for Indian users while emphasizing education, safety, and regulatory compliance